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My Cousin's Wedding
08/01/2008I chose the holiday inn at rochester airport because i had stayed there before with my family. the prior visit made me chhose this hotel becasue the hotel was well ...
I chose the Holiday Inn at Rochester airport because I had stayed there before with my family. The prior visit made me chhose this hotel becasue the hotel was well maintained in 2005 but on my last visit it appears that has changed a great deal. The overall condition of the hotel did not meet the three star listing. The hallways were rife with peeling wall paper and paint.The cleanliness level was subpar in the rooms as well. For the price I believe youcan do much better. The next time I'm in the area I will look elsewhere. They have a great pool and a decent fitness room. There are laundry machines available and they are pet friendly. If these are your needs then by all means but if they are'nt priorities then I suggest you look elswhere too.
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Noisy
06/24/2008We stayed near the airport as we had an early morning flight. there were two loud hallway parties going on past 10:30 p.m. which the front desk was ...
We stayed near the airport as we had an early morning flight. There were two loud hallway parties going on past 10:30 p.m. which the front desk was aware of. The front desk did move us to a quieter room but we only got 4 1/2 hours of sleep.
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The Best in ROC
01/10/2008This place is "" top shelf "" in rochester. the facility is wonderful, the staff second to none. close to the airport and all points in the rochester area. breakfast ...
This place is "" top shelf "" in Rochester. The facility is wonderful, the staff second to none. Close to the airport and all points in the Rochester area. Breakfast A++++
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Overall good experience
09/29/2007The only complaint i have is when we were checking out, our room service bill was higher than they had told us at the time of ordering. after finding the ...
The only complaint I have is when we were checking out, our room service bill was higher than they had told us at the time of ordering. After finding the receipt on file, I was correct and they were trying to charge too much.
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take your time getting here
09/09/2007We arrived at the hotel at 3:20pm. our room was not ready until almost 4:00pm even though check in is at 3:00pm. the non smoking room we ...
We arrived at the hotel at 3:20pm. Our room was not ready until almost 4:00pm even though check in is at 3:00pm. The non smoking room we were supposed to have smelled heavily of cigarette smoke ( I thought NY was a non smoking state for public places). Some of the people with the drum corps were staying there.We were awaken at 1AM by some of them being very loud in the hallway. These were adults, you would think they would know better. The staff did apoligize but due to the long wait for our room and the smell of smoke in it, I won't be rushing to stay here again.
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